Last Updated: 11/08/2021

We know that you care how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how Revolve Group, Inc. and its subsidiaries, including, Eminent, Inc. (dba Revolve Clothing and also dba superdown), FWRD, LLC, LLC, and Alliance Apparel Group, Inc. (collectively, "we," "us" or "our") collect, use and share information about you when you use our websites, networks, applications, mobile applications, online services, and other services provided by us ("Services") or otherwise interact with us.
If you are a California resident, please see the "Note to California Residents" section below.

¿Qué información recogemos sobre los clientes?

La información que proporcionas

  • Registration and Profile Information.
    Cuando crea una cuenta, realiza un pedido o solicita cita con uno de nuestros estilistas le pedimos su nombre, dirección de correo electrónico, número de teléfono, información de pago, dirección de envío y facturación, información demográfica y otra información que usted decida facilitar.
  • Payment Information.
    When you make a purchase, we will collect that payment card information. Depending on your chosen payment option, we may use a third-party service provider that handles payments for us and will receive your payment card information.
  • Communications.
    If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Service team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send us, and other information you may choose to provide. We may also record your calls with our Customer Service team to handle your inquiry and for training, research and product development purposes.


  • Location Information.
    When you use our Services, we receive your general location information (for example, your internet protocol ("IP") address may indicate your more general geographic region).
  • Device Information.
    We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
  • Usage Information.
    Para ayudarnos a saber cómo utiliza nuestros Servicios y a mejorarlos, recibimos automáticamente información sobre su interacción con nuestros Servicios, como las páginas u otro contenido que visualiza, las búsquedas que realiza, las compras que efectúa y la fecha y hora de su visita.
  • Information We Infer.
    We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences, and based on your IP address, we may infer your approximate location.
  • Información sobre cookies y tecnologías similares.
    We and third-party partners collect information using cookies, pixel tags, or similar technologies. For example, we may us pixel tags to recognize and alert you, if you leave items in your shopping cart. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser's "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. For more details on our use of Cookies, and how to disable them, please see our Política de cookies..
  • User Feedback.
    Recibimos información sobre las calificaciones y reseñas que usted publica cuando utiliza nuestros Servicios.

Información que recibimos de terceros.

  • Información de terceras partes.
    If you choose to link our Services to a third-party account, we may receive information about you, including your profile information, and your use of the third-party account. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
  • Other third parties.
    Es posible que recibamos información adicional sobre usted, como datos demográficos, de terceros (como socios de marketing o de datos), y que la combinemos con otra información que ya tengamos sobre usted.


We use your contact information (meaning email address, phone number, and billing and/or shipping address) for the following purposes:

  • We use your billing and shipping address to process and deliver purchases, returns, and backorders, and to help prevent fraud.
  • We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages, to provide customer support, and for marketing purposes, such as to send you information about products, promotions, surveys, news, and events that we think may interest you.
  • We also use your email address to help you create, manage, and maintain an account on our Services.

Utilizamos otra información que recogemos:

  • To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s);
  • Para supervisar y analizar tendencias, usos y actividades, así como para mejorar nuestros Servicios y ofertas de productos;
  • To provide, maintain, and improve our products and Services, including customer service;
  • Para registrar las compras que realice a través de nuestros Servicios;
  • Para que pueda publicar comentarios y comunicarse con nosotros a través de nuestros Servicios, incluso en nuestras páginas en medios sociales.
  • To facilitate the connection of third-party services or applications, such as social networks;
  • Para facilitar transacciones y pagos;
  • To protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; and
  • For compliance purposes, including enforcing our Terms Of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.


  • Empresas subsidiarias o filiales
    Podemos comunicar su información a nuestras filiales y subsidiarias para cualquiera de los fines que se describen en esta Política de Privacidad.
  • Vendors and Service Providers.
     Podemos intercambiar cualquier información que recibamos con vendedores y proveedores de servicios en relación con la prestación de nuestros Servicios.
  • Third Party App Integrations.
    If you connect a third-party application to our Services, we may share information with that third party.
  • Socios de analíticas.
    .We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners/ (se abre en una ventana nueva), and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout (se abre en una ventana nueva).
  • Advertising Partners.
    We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different websites and online services. For more information about interest-based ads, and to learn about options for opting out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices (se abre en una ventana nueva) or, if you are in the EU, www.youronlinechoices.eu/ (opens in a new tab). You can also access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
  • Aggregated or De-identified Form.
    We may make certain automatically-collected, aggregated, or otherwise de-identified information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users' interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
  • As Required By Law and Similar Disclosures.
    We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (i) comply with law enforcement requests and legal process, such as a court order or subpoena or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (ii) respond to your requests; or (iii) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
  • Fusiones, ventas y otras transferencias de activos.
    Podemos transferir su información a proveedores de servicios, asesores, socios de posibles operaciones u otros terceros en relación con la consideración, negociación o finalización de una operación corporativa en la que seamos adquiridos por otra empresa o nos fusionemos con ella, o bien vendamos, liquidemos o realicemos la transmisión de la totalidad o una parte de nuestros activos. El uso de su información después de cualquiera de estos acontecimientos se regirá por las disposiciones de la Política de Privacidad vigente en el momento en que se haya recogido la información correspondiente.
  • Consent.
    We may also disclose your information with your permission or at your direction.


You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on our Services. You may also manage and update your information, or close your account by emailing us at [email protected].

  • Marketing Communications.
    Si no quieres recibir los correos electrónicos de publicidad enviados por nuestras marcas, solo tienes que hacer clic en el enlace de darse de baja que aparece al final de esos emails. Si decides no recibir mensajes de publicidad, podemos seguir mandándote otro tipo de emails como recibos de compra, información sobre envíos o correos electrónicos sobre tu cuenta

    Please review our Text Messaging Program Terms & Conditions for more information about managing text messages received from one of our brands.

  • Do Not Track.
    No existe una norma aceptada sobre cómo responder a las señales de «No realizar seguimiento» y no respondemos a dichas señales.


The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are in the European Economic Area ("EEA"), Switzerland, or the United Kingdom (“UK”), please see the "Note to Individuals in the EEA, UK and Switzerland" section below.

Children's privacy

No recogemos, mantenemos ni utilizamos a sabiendas información personal de menores de 16 años y ninguna parte de nuestros Servicios está dirigida a menores. Si usted tiene conocimiento de que un menor nos ha proporcionado información personal y, en consecuencia, ha infringido la presente Política de Privacidad, puede avisarnos en[email protected].

Data security

We use certain safeguards that are intended to secure Personal Information that we process in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

Contact information

Eminent, Inc. is the entity responsible for the processing of your information as described in this Privacy Policy. If you would like to exercise your rights please submit your request athttps://preferences.revolve.com/privacy or by email at [email protected]. If you have any concern about our privacy practices, our use and disclosure practices, or your consent choices please contact us by email at [email protected]

Revolve Group, Inc.

Attn: Legal Department
12889 Moore Street
Cerritos, CA 90703
Phone: 1-888-442-5830 International: +1-562-926-5672

If you are in the EU, you may also contact our representative at:

Bird & Bird GDPR Representative Services SRL
1050 Bruxelles
[email protected]

Notice of changes

Podemos cambiar esta política de privacidad de vez en cuando. Si realizamos cambios, te lo notificaremos cambiando la fecha que aparece al inicio de la política y, en algunos casos, podría haber un aviso adicional (por ejemplo, añadir una declaración en la página de inicio o enviar un mensaje). Te animamos a que revises la política de privacidad cada vez que accedas a los servicios o que interactues con nosotros de la manera que sea, para estar siempre al tanto de las actividades realizadas con la información y de las opciones que tienes.

Note to California residents

This section provides details about rights afforded to California residents under the California Consumer Privacy Act (or "CCPA"), and supplemental details about the personal information we collect about California residents.

In the last 12 months, we collected the following categories of personal information: identifiers (such as name, contact information and device identifiers); commercial information (such as items purchased); internet or other network activity information (such as browsing behavior and other usage data); approximate location data; inferences (such as purchasing preferences and approximate location); demographic data (such as gender); audio, electronic, visual or similar information (such as customer support call information); and other personal information (such as product feedback or payment method information). For more details about the personal information we collect, including the categories of sources, please see the What Information Do We Collect About Customers section above. We collect this information for the business and commercial purposes described in the How Do We Use the Information We Collect section above. We share this information with the categories of recipients described in the ¿Cómo compartimos la información? section above. Further details on our sharing are provided below:

Categories of Personal Information Categories of Recipients with Whom Information May Be Shared
  • Identifiers (such as name, contact information and device identifiers)
  • Commercial information (such as items purchased)
  • Internet or other network activity information (such as browsing behavior and other usage data)
  • Approximate location data
  • Inferences (such as purchasing preferences and approximate location)
  • Demographic data (such as gender)
  • Audio, electronic, visual or similar information (such as customer support call information)
  • Other personal information (such as product feedback or payment method information)
  • Affiliates and subsidiaries
  • Analytics companies
  • Cloud storage providers
  • Communications providers
  • Fraud prevention providers
  • Fulfillment partners
  • Marketing and advertising partners
  • Payment processing companies
  • Providers of third-party app integrations
  • Webhosting providers

Subject to certain limitations, the CCPA provides California residents the right to request to know more about the categories or specific pieces of personal information we collect, use, disclose and sell, to request to delete their personal information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.

We do use third-party cookies and related technologies to send targeted ads, and this may be deemed a "sale" under the CCPA. Based on that interpretation, in the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties:

Categories of Personal Information Category of Third Parties
  • Identifiers (such as device identifiers)
  • Internet or other network activity information (such as browsing behavior and other usage data)
  • Marketing and advertising partners
  • Analytics partners

To opt out of these "sales," use the following link: No deseo que se venda mi información personal (se abre en una ventana nueva). We do not knowingly sell personal information about consumers under the age of 16.

California residents, and authorized agents on their behalf, may request access to or deletion of their personal information by submitting their requests at https://preferences.revolve.com/privacy or by emailing us at [email protected]. We will verify your request by asking you to provide information that matches information we have on file about you, such as your name, email address, order history, etc. You can also designate an authorized agent to exercise these rights on their behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.

Notice of Financial Incentives: We offer various financial incentives from time to time. For example, we may provide discounts, coupons, or other benefits to customers who sign up to receive our marketing emails or text messages. When you participate in a financial incentive, we collect personal information from you, such as identifiers (like your email address or phone number) and commercial information (like your purchase preferences and interests or purchase history). You can opt into a financial incentive by following the sign-up or participation instructions provided, and, for any ongoing benefits, you have the ability to opt-out at any time, such as by following the unsubscribe instructions in our promotional emails and text messages or contacting us at[email protected]. In some cases, we may provide additional terms and conditions for a financial incentive, which we will provide to you when you sign up. The value of your personal information is reasonably related to the value of the offer or discount presented to you.

Note to individuals in the eea, uk and switzerland

If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details,

Legal basis for processing

Solo procesamos la información personal relacionada de acuerdo a las siguientes bases legales:

  • Necessity.
    Tal como se requiere para cumplir las responsabilidades de nuestros contrato contigo. Por ejemplo, al procesar tu pedido y entregar los productos que compras;
  • Legitimate Interest.
    Cuando tenemos un interés legítimo por el que procesar tus datos personales. Por ejemplo, comunicarte cambios en nuestros servicios o documentos legales, evitar fraudes, o proporcionar, proteger y mejorar nuestros productos y servicios. Solo nos amparamos en nuestros intereses legítimos para procesar tu información personal cuando esos intereses no quedan invalidados por tus derechos e intereses,
  • Consent.
    Si pedimos tu consentimiento para un proceso específico (como mandar emails de marketing), nos lo das tal como se ha indicado, y
  • Legal Obligation.
    En algunos casos, el procesamiento será necesario para cumplir con una obligación legal, como responder a solicitudes de procesos legales.

Data subject requests

You have a right to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, restrict or object to the processing of your Personal Information, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place. If you wish to access or amend any Personal Information we hold about you, you may submit your request athttps://preferences.revolve.com/privacy. Además, puede tener derecho a retirar cualquier consentimiento que nos haya proporcionado previamente con respecto al tratamiento de su Información Personal, en cualquier momento y de forma gratuita. Aplicaremos sus preferencias en el futuro y ello no afectará a la licitud del tratamiento que se haya realizado antes de que retire su consentimiento.

You have the right to withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal. If you would like to exercise any of these rights, you may submit your request at https://preferences.revolve.com/privacy.

Data transfers

When we transfer personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of protection under applicable data protection law, we may use contractual protections for the transfer of personal information. You may contact us as specified in the "Contact Us" section to obtain a copy of the safeguards we use to transfer personal information outside of the European Economic Area, United Kingdom or Switzerland.

Data retention

Almacenamos la información que recogemos sobre usted durante el tiempo que es necesario para la finalidad original de la recogida. Podemos retener cierta información para fines comerciales legítimos o según exija la ley. Al determinar el período de retención tenemos en cuenta varios criterios, como el tipo de productos y servicios que usted solicite o que se le proporcionen, la naturaleza y duración de nuestra relación con usted, el impacto que puede tener en los servicios que le prestamos si suprimimos alguna información sobre usted o que usted nos proporcione, los períodos de retención obligatorios contemplados por la ley y el estatuto de limitaciones.

Questions or complaints

Si tienes un problema en cuanto al procesamiento de los datos personales que no somos capaces de resolver, tienes derecho a presentar una queja a la autoridad competente en materia de confidencialidad de datos de tu lugar de residencia. Para obtener los detalles de las autoridades competentes en materia de protección de datos de tu zona, consulta: 

crawler discovery